Who is this course for?
 
This course is suitable for line managers who manage one or more members of staff and who are currently Grade 6 or above. 
 
Overview
 
This is a highly interactive workshop to raise awareness of diversity, dignity and respect in the workplace and the role and responsibilities of managers and individuals in supporting the organisations diversity policy and practices, core values and the current legal framework. 
 
By the end of this course you will
 

• Understand the implications of the Equality legislation for behaviour in the workplace and the link with LSE’s policies, procedures and values
• Understand your role and responsibilities in supporting equality and diversity and creating a positive and inclusive working environment
• Understand the importance of treating colleagues and customers correctly – unacceptable v desirable behaviour, and applying it in practice
• Understand how your own behaviour can affect individuals and performance
• Understand the difference between banter and inappropriate behaviour and how to treat everyone with dignity, courtesy and respect
• Recognise and respond to inappropriate behaviour, bullying and harassment as a recipient and witness
• Understand how to manage an informal complaint through using mediation

 
Before the course
 
You will be sent a self-assessment questionnaire to be completed individually and brought with you to the training session.  Feedback from your colleagues can be used to complete the questionnaire where possible.