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Programme: Personal Effectiveness
Course: Working with Others; Fair treatment and respect - for Managers
Who is this course for?
This course is suitable for all staff who manage others
When we are working together its is vital that we treat each other fairly and with respect.
As part of the 2012-13 Staff Survey, 15% of staff felt that they had personally experienced behavior that they considered to be bullying or harassment in the two years before the survey.
All employers are responsible for taking all reasonable steps to prevent bullying of staff.  Managers require specific skills and behaviours to ensure that all staff are receiving fair treatment and respect as well understanding both LSE policy and employment legislation. Managers need the skills to appropriately support their staff. If claims of bullying or harassment are made, there is an inevitable cost in terms of morale, motivation and possibly financial.  
This one day programme is designed to address the challenges facing Managers at LSE when communicating and working with others to reduce the risk of bullying and harassment occurring.  The programme will also ensure that all employees are aware of both the legislative and corporate policies in place to protect them.  Often, behaviour that is perceived as bullying or threatening is unintentional and, therefore, we will offer practical solutions that address communication and interaction to support real behavioural change.  The Workshop is designed to be relevant and fun – whilst addressing key issues facing all organisations.
The course will cover
  • What is bullying and harassment – what does the law say and how does it feel?
  • Why and when can accusations of bullying or harassment happen?
  • Preventing negative behaviour – identifying potential risks and tools for personal protection
  • Communication and interaction at all levels - adapting personal approach to the situation
  • What should I do if I feel I am being bullied, if I am accused of bullying or see others being bullied?
  • Practical application and ‘safe environment’ practice
By the end of this course you will
  • A greater understanding of the impact of behaviour on perception
  • A recognition of occasions when accusations of bullying or harassment may occur
  • The legislative guidelines on managing bullying behaviour
  • Ability to communicate effectively and interact with all personality styles
Event information:
No courses currently scheduled.
Additional Resources:
Training Provider:

LSE Training and Development System - version 0.8