Who is this course for?

All staff. 

Overview

This interactive course explores the challenges when facing incidents of bullying or harassment and will highlight how clear, empathetic and adaptable communication can not only offer support to those dealing with such cases but also effectively promote a culture of fair treatment and respect in the work-place and therefore reduce the number of cases in the first place. As well as drawing on various behavioural psychologies and communication models, the programme will also ensure that all employees are aware of both the legislative and corporate policies that are in place to protect them. By the end of this course you will

• Know what is bullying and harassment – what does the law say and how does bullying feel like?
• Know why and when can accusations of bullying or harassment happen?
• Prevent negative behaviour – identifying potential risks and tools for personal protection
• Consider communication and interaction at all levels - adapting personal approach to the situation
• Know what you should do if you feel you are being bullied, if I am accused of bullying or see others being bullied?
• Have practical application and ‘safe environment’ practice

Effective Behaviour Framework

This course will support the Working with People and Equality & Diversity behaviour at your team and others level.