Who is this course for?
 
This workshop would benefit those who would like to understand how to identify and deal with the pressures and challenges of their role and develop mechanisms for meeting these challenges with a positive mind-set.
 
Overview
 
The day is a mixture of theoretical input, practical exercises and developmental activities which will enable delegates to continue to embed the coping mechanisms long after the course itself. Particular focus is spent on self-awareness of interpersonal style and thought processes that may be either helping or hindering our responses to challenging situations. Ways of challenging or capitalising on these thought processes and beliefs will be discussed and the tools for the analysis of these on an ongoing basis will be given. Delegates will identify and have a thorough understanding of their own work-based strengths using a card-sort exercise; this will help them identify their own ways of using them to deal with life’s pressures.
 
 
By the end of this course you will
 

•  Understand Emotional Intelligence; theoretical understanding plus the completion of a short questionnaire
•  Be clear of the benefits to self, team and organisation of developing Emotional Intelligence and strategies for doing so
•  Understand the links between Emotional Intelligence and resilience
•  Identify some methods for Increasing self-awareness
•  Have strategies for taking charge of your thoughts and feelings – mastering your mind-set
•  Have an introduction to Transactional Analysis and how it helps you to understand yours (and others’) mind-set
•  Identify and build on your key work-based strengths as a coping strategy
•  Understand how the brain reacts to stress and change – and what you can do about it

Effective Behaviour Framework
This course will support the Managing self and others behaviour at Yourself level.